Friday, April 30, 2010

Is it a common practice for mortgage lenders to not call you back if they can not provide you service?

I was recently told that everything looks good and we can help you but I have not heard back since. It has been a week. No emails, phone calls etc.. Why can't they simply state if there was a problem sorry we can not help you but here is someone that may be able to.Is it a common practice for mortgage lenders to not call you back if they can not provide you service?
They do not want to waste their time with someone who does not meet the criteria. A friend of mine is waiting to hear back from a Mortgage lender who called almost 2 months ago.





Go with a mortgage broker who is likely to give you more personalized service and be brutally honest about your prospects.





I'll be frank - the mortgage business must be pretty slow right now because three other mortgage brokers have nothing else to do but answer questions in this forum. They know that too many Americans have bad credit and no longer qualify for any mortgage. So, they earn their paycheck by answering questions knowing that they will be reported for abuse if they advertise their services on this forum. Maybe they have already contacted you but are they even licensed to originate mortgages in your state?Is it a common practice for mortgage lenders to not call you back if they can not provide you service?
A broker should always call you back no matter what.





I have had clients with extremely bad credit and given them options. Pretty much anybody with a 500 FICO score and up can get a home loan.





Your broker should also provide you with a Good Faith Estimate, Truth and Lending, and your 1003 form 3 days after running your credit check. That's what I do for my clients.





Start shopping around for another Mortgage Company to work with. You do not need to have a property picked out when you see a broker. If they are good at what they do and want your business, they can figure out what you can qualify for.





For me, every client is important no matter how difficult or easy a loan may be.
That all depends on who you were working with. They obviously don't value your business. I beleive that in this business, we must let good news and bad news travel fast. Hopefully this experience hasn't disheartened your effort to find someone who does appreciate your business... Good luck.
Yes I am also trying to refi. and they look at my credit and say I'll call you back and I never hear anything. It is a real pain, especially after you give all your information to them..I am now working with a local person and they call back a lot quicker. Good luck.
Because they are on to the next prospect. These guys are paid by how much they sell. If you aren't approved then they are not interested.

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